Privacy Policy
CyberMDCare Service
- Effective Date: March 27, 2026
Last Updated: April 7, 2026
CyberMDCare ("CMD," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect,
use, disclose, and protect information collected through CMD’s public-facing website. This Privacy Policy applies
only to this website and does not govern patient portals, provider portals, mobile applications, or other platforms that
are subject to separate terms, notices, policies, or contractual requirements.
1. Information We Collect
We may collect limited information that you voluntarily provide when you contact us through this website or by
email, such as your name, company name, email address, phone number, and the contents of your message.
We may also automatically receive limited technical information from server, hosting, or security logs when you
access the website, such as your IP address, browser type, device information, pages requested, referring URL, and the
date and time of access, as reasonably necessary to operate, secure, and maintain the website.
2. How We Use Information
We may use information collected through this website to:
- respond to inquiries and requests;
- provide information about our services;
- operate, maintain, and improve the website;
- protect the security and integrity of the website; and
- comply with applicable law, legal process, or reasonable internal recordkeeping and operational needs.
3. Cookies and Tracking Technologies
At this time, we do not use cookies, pixels, analytics tools, or similar technologies on this website for advertising,
audience measurement, or cross-context behavioral tracking.
If this changes in the future, we will update this Privacy Policy accordingly.
4. No PHI or Sensitive Submission Through This Website
This website is intended as a public marketing and informational website. It is not intended to directly collect, store, or
process protected health information (PHI) or electronic protected health information (ePHI) through general website
contact channels or email communications.
CMD may provide healthcare-related services through separate platforms that are designed to comply with applicable
legal and regulatory requirements, where applicable.
Please do not submit medical records, insurance member IDs, diagnosis details, treatment information, Social Security
numbers, payment card information, or other sensitive personal information through this website or by email to
CMD’s general contact addresses. If you need to exchange regulated information, please use the applicable portal,
secure channel, or process designated by CMD or the relevant healthcare provider organization.
5. How We Share Information
We may disclose information to service providers or contractors that help us host, maintain, secure, or support the
website, provided they are authorized to use the information only for appropriate business purposes.
We may also disclose information when required by law, regulation, legal process, or government request, or when
reasonably necessary to protect our rights, users, systems, or business operations.
We do not sell personal information for monetary consideration through this website. We also do not share personal
information collected through this website for cross-context behavioral advertising.
6. Data Retention
We retain personal information collected through this website only for as long as reasonably necessary for the
purposes described in this Privacy Policy, including responding to inquiries, maintaining business communications,
protecting the security and integrity of the website, and complying with applicable law.
Because retention needs may vary depending on the nature of the communication and operational needs, we do not
apply a single fixed retention period to all website-related communications.
If you are a California resident and the California Consumer Privacy Act as amended by the California Privacy Rights Act ("CCPA")
applies to our processing, we will not retain your personal information for longer than is reasonably necessary for the disclosed purposes,
consistent with our internal retention policies and applicable legal requirements.
7. California Privacy Rights
If applicable California privacy law applies to CMD and you are a California resident, you may have certain rights
regarding your personal information, subject to verification and applicable exceptions. These rights may include the
right to request access to certain personal information, request deletion of certain personal information, request
correction of inaccurate personal information, and the right not to receive discriminatory treatment for exercising
applicable privacy rights.
To submit a privacy-related request, please contact us using the contact information below with the subject line
"Privacy Request." We may take reasonable steps to verify your request before responding, consistent with applicable
law.
Notice at Collection (California).
If the CCPA applies, the categories of personal information we collect from Website visitors may include identifiers
(such as name, email, and IP address), internet or other electronic network activity information (such as pages visited and log data),
and professional or employment-related information if you choose to provide it in a business inquiry.
We collect this information for the purposes described in this Privacy Policy, including operating the Website,
responding to inquiries, providing information about our services, security, and compliance. We do not “sell” personal information and
we do not “share” personal information for cross-context behavioral advertising through this Website. See Section 5 (How We Share Information).
Authorized Agent.
If you use an authorized agent to submit a request on your behalf, we may require proof that you provided the agent signed permission
to submit the request, and we may also require you to verify your identity directly with us.
Appeals.
If we deny your request, you may appeal our decision by emailing at the email address below with the subject line “Privacy Request Appeal.”
8. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information
collected through this website. However, no website, transmission method, or storage system can be guaranteed to be
completely secure.
9. External Links
This website may contain links to third-party websites or services for your convenience. CMD is not responsible for
the privacy, security, or content practices of third-party websites, which are governed by their own terms and privacy
notices.
10. Children's Privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children
through this website.
If you believe a child has provided personal information to us through the Website, please contact us and we will take appropriate steps to address the issue.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any revised version will be posted on this page with an updated
effective date or last updated date, as applicable.
12. Contact
If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact: